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Commercial

Client Service Agreement

This Client Service Agreement governs the relationship between BizApp360.com (Pty) Ltd and the Client.

Governance status

These policies are maintained as part of BizApp360's governance and compliance framework and may be updated as the platform, services and applicable legal requirements evolve. Legal and privacy questions can be sent to legal@bizapp360.com.

Last updated: June 2026. Legal and privacy contact: legal@bizapp360.com.

Version 1.0 | Effective date: 15 May 2026

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Company details

Bizapp360 (Pty) Ltd. Registration Number: 2024/605478/07. Tax Number: 9011061323. Registered operating address: South Africa. Bizapp360 is operated as a remote-first South African company. Telephone / WhatsApp: +27 73 128 4112. Accounting contact: +27 62 351 9767. Email: info@bizapp360.com, sales@bizapp360.com, support@bizapp360.com, admin@bizapp360.com, legal@bizapp360.com, billing@bizapp360.com, accounts@bizapp360.com, security@bizapp360.com.

Agreement scope

This Client Service Agreement governs the relationship between BizApp360.com (Pty) Ltd and the Client.

Services

Services include access to the BizApp360 SaaS platform and related support services.

Client responsibilities

Clients are responsible for maintaining secure login credentials, ensuring lawful use of the platform, and payment of subscription fees.

Support and maintenance

BizApp360.com will provide commercially reasonable support and system maintenance.

Customer data

Customers retain ownership of their business data. BizApp360 receives a limited licence to host, process, back up, secure, troubleshoot and support the data only as needed to provide the services and comply with law.

Remote support consent

BizApp360 support access to a client environment must be limited, logged, time-bound where practical and tied to legitimate support, security, billing or legal purposes.

Confidentiality

Confidential information exchanged between parties shall remain confidential.

Governing law

This agreement shall be governed by South African law.

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