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Data Governance

Data Retention Policy

This Data Retention Policy sets the operational basis for retaining, exporting, deleting and purging customer data, logs, documents and backups.

Draft status

Version 1.0 launch draft. Review by a qualified South African attorney, accountant and tax advisor is required before broad production launch or enterprise contracting. These documents reduce legal risk, but they cannot prevent every dispute or guarantee that no claim will ever be brought.

Version 1.0 | Effective date: 22 May 2026

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Company details

Bizapp360 (Pty) Ltd. Registration Number: 2024/605478/07. Tax Number: 9011061323. Registered operating address: South Africa. Bizapp360 is operated as a remote-first South African company. Telephone / WhatsApp: +27 73 128 4112. Accounting contact: +27 62 351 9767. Email: info@bizapp360.com, sales@bizapp360.com, support@bizapp360.com, admin@bizapp360.com, legal@bizapp360.com, billing@bizapp360.com, accounts@bizapp360.com, security@bizapp360.com.

Retention principle

Data is retained for as long as reasonably required for service delivery, billing, legal, tax, audit, security, support, backup, dispute-resolution and legitimate business purposes.

Offboarding

On termination, export, deletion and backup purge processes should follow the agreed plan, applicable law and technical limitations. Immediate deletion from all backups may not be technically possible.

Client responsibility

Clients must download needed records before offboarding and comply with their own employment, tax, accounting and industry retention duties.

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