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Support

SLA and Support Policy

BizApp360.com provides technical support during standard business hours.

Governance status

These policies are maintained as part of BizApp360's governance and compliance framework and may be updated as the platform, services and applicable legal requirements evolve. Legal and privacy questions can be sent to legal@bizapp360.com.

Last updated: June 2026. Legal and privacy contact: legal@bizapp360.com.

Version 1.0 | Effective date: 15 May 2026

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Company details

Bizapp360 (Pty) Ltd. Registration Number: 2024/605478/07. Tax Number: 9011061323. Registered operating address: South Africa. Bizapp360 is operated as a remote-first South African company. Telephone / WhatsApp: +27 73 128 4112. Accounting contact: +27 62 351 9767. Email: info@bizapp360.com, sales@bizapp360.com, support@bizapp360.com, admin@bizapp360.com, legal@bizapp360.com, billing@bizapp360.com, accounts@bizapp360.com, security@bizapp360.com.

Support hours

BizApp360.com provides technical support during standard business hours.

Availability target

Target service availability is 99.5% uptime, excluding scheduled maintenance.

Support priorities

Support priorities include critical issues, high priority operational issues, and standard support requests.

Support channels

Support channels include email, ticketing system, and remote assistance where applicable.

Maintenance

Scheduled maintenance windows may occur periodically.

WhatsApp support